This article as originally published on https://androidphone-recovery.com/android-phone-keeps-turning-off-fixed-effective-solutions/
Learn 10 Effective Solution To Fix Android Phone Turning Off, Even when Battery is Full.
Overview: When your phone keeps turning off abruptly, it can be really a frustrating issue. Especially when you are doing any important task, or in between an important call. One can lose his/her patience when their phone keeps switching off with full battery.
We have also noticed many users posting about their Android phone keeps turning off issues. They have no idea, why the phone keeps turning off? If you’re one of them and have no idea why your phone keeps shutting off, here are some solutions.
So, the next time you wonder, “Why does my phone keep switching off?” refer to this post and use the solutions outlined below.
Possible causes of a phone turning off on its own:
When you question, “Why does my phone constantly shutting off?” we understand your frustration. As a result, we’ve compiled a list of four likely causes for the problem to help you better grasp the situation.
- Incompatible apps can cause your phone to turn off on its own. This usually happens after an Android OS update. It happens because the app was compatible with the previous version of your OS and some apps may not be compatible with your current software.
- Incomplete update or bugs in the new update. This happens when you were updating your Android and, it was interrupted in between thus the update was not installed properly. The same could have happened with any apps and it may be causing your phone to crash and turn off.
- Sometimes it’s the phone’s protective cover, that may be too tight press the power buttons in your pocket and turn the phone off.
- Lastly, it can be a faulty battery or maybe an old one that may be causing your phone to shut down abruptly.
These are the most common reasons there can be more, that may be causing your Android phone to turn off.
Now when you know the reason behind the problem. It’s now easy to move on to solutions after you’ve assessed the situation. The solutions discussed in this article work when your Android phone keeps turning off with a battery charged between 100 to 20 percent.
Solution 1: Check Your Device’s Battery Is Fitted Correctly.
There are times that we accidentally drop our phones. Most of the times nothing gets damaged. But when your phone drops, the shock may cause the battery connector to get loose and, this may interrupt the power supply causing your phone to turn off.
You can fix this if your Android phone has a removable battery. You can place a paper strip to make sure the battery is tight enough and their poles touch the connectors properly. For users who have fixed batteries in their Android, it’s recommended to get your phone checked at an authorized service center.
Solution 2: Check Battery Status
If your Android phone is a Samsung Galaxy phone, then you can check the battery status in the phone’s Settings app. Samsung phone users, you don’t need the help of any codes or any third-party apps, to check your phone’s battery status/battery health.
Here’s how to check the battery status on your Samsung Galaxy device:
Step 1: Open the Settings app.
Step 2: Tap and open ‘Battery and device care’.
Step 3: Next, select Diagnostics.
Step 4: When you choose Diagnostic, you can see many Samsung Members apps and icons. Those are things you can check. Here tap on the Battery status icon.
Now you can see battery status information. Battery Status would show Good, Normal, or Weak depending on your battery charge. Here you have to look for battery life, if life is showing Good, then there is no issue with the battery.
If it shows Poor, then it’s time to replace the battery or get it checked.
If your phone is not from Samsung, you can enter a code from your dialer and check the battery status. The code is *#*#4636#*#*. This code does not show battery status on every Android phone.
So, if using code, you do not see the battery status on your phone, download and install the AccuBattery app from Google Play Store. This app will not show the result then n there.
You have to use the phone for a couple of days to discharge and charge the phone a couple of times. Then after monitoring the battery, the AccuBattery app will analyze and show you the battery health.
Solution 3: Take Off Your Phone Cover
In some scenarios, everything may be ok. The only culprit that keeps turning off your phone, is maybe your phone’s protective cover. The cover near the power off button may be tight is pushing the power off button. With just a gentle push by your hand or in your pocket your phone may be turning off.
The solution is very easy just take off the cover and use your phone. If it works normally then get a new cover for your phone. If the issue is still there then move on to the next solution.
Solution 4: Check Your Android Software Update
If your Android device is due for an OS update, this may also cause the phone to turn off randomly. If you have failed to respond to such a notification. Check and upgrade your Android device’s operating system.
Follow the steps below to check for OS (Operating System) updates on your Android:
- Go to your phone apps menu and open Settings.
- Next, choose Software update.
- Here if updates are available download and install them.
Solution 5: Boot You Android In Safe Mode
Sometimes there may be some app causing the issue. Apps that you downloaded on your phone from the Play Store or other sources can be either. So, to check if an app is a culprit or not, you have to boot your Android phone in safe mode.
Steps to boot an Android phone in Safe mode:
- Press your phone’s power key and hold till you see options on your screen.
- Now tap on hold on the Power off icon until you see the Safe Mode option
- Now tap on Ok and your phone will boot in safe mode.
When the pop-up to boot the phone in Safe Mode appears. Press OK and your phone will boot to Safe Mode.
When the phone is switched off, how to boot the phone to Safe Mode:
Some device UI (user interface) are different and the above-mentioned option (to boot Safe mode while the phone is on) might not be available. Here you have to switch your phone off and then you can boot your phone to safe mode. Follow the instruction below.
- Press your phone’s power button and hold till the Android bot animation appears.
- Then when the Android bot appears press the Volume down button and hold it till the Android bot disappears.
- Now the phone should restart in Safe Mode.
To exit from Safe Mode to regular mode just Restart your phone.
Note: When you enter safe mode, the Airplane mode is automatically activated. To continue using capabilities like making phone calls, GPS and Wi-Fi, we recommend turning off the Airplane mode.
Solution 6: Uninstall Problematic Apps
When you have analyzed and found out that, your Android phone is working fine in Safe mode. It means there is an issue with an app that you downloaded on your phone. If recently you have installed some app and then the phone started turning off on its own, then uninstall that app. You should also check all apps are up to date. If not update all the apps installed on your phone. Uninstall any third-party apps you may have downloaded from sources other than the Play Store.
Solution 7: Check For Viruses/Malware
These days we share a lot of content (videos, music, memes, etc.) between friends and family. We also surf the net and online download whatever you want to. So, there are possibilities that your phone got infected by a virus/malware, and it’s causing the phone keeps switching off issue.
To rule out this possibility, you should download and install a mobile antivirus app and scan your Android phone. There are lots of mobile anti-virus apps available on the Play store. Some of the famous antivirus apps are Bitdefender Mobile Security, McAfee Mobile Security, Avast Mobile Security, Norton Mobile Security, etc.
Solution 8: Check And Fix If Phone Is Overheating
If you love playing graphics-rich games online, binge-watch on Netflix or multitask for continuous long hours on your phone. Such activity can overheat your Android phone and force it to shut down or restart.
If you are into such activity that can cause, your Android to overheat and shut down. Then give your phone rest. Take frequent breaks and allow your phone to cool down. Heavy gamers if you can’t quit a game in between, you can buy and use phone coolers to keep your phone cool while playing games.
There could be a possibility that you are not doing any such activity that can overheat your phone. Yet it’s overheating and turning off or maybe just overheating but not turning off. Such Samsung Android phone users click the link below and read the article.
Solution 9: Factory Reset Your Android
Even after you’ve tried all of the solutions listed above if the “phone turning off on its own” problem persists. You should try the option to factory reset your Android phone/tablet. Factory Reset Android devices may be accomplished in two ways. The first approach is to factory reset the phone when it is turned on, and the second method is to turn the phone off while it is switched off.
Important note: Before you perform a factory reset backup your data from your Android Phone/Tablet to your PC, because a factory reset will wipe all the data from your Android Phone/Tablet.
After you backup, all your data from your Android Phone/Tablet, follow the steps given below and perform a factory reset.
Step 1. Go to your Phone Menu >Settings > Backup & reset. Once you click on Backup & reset a new page will appear where you can see the option ‘Factory data reset’
Step 2. Press the ‘Factory data reset’ tab
Step 4: If everything is done right you will see an Android bot on the screen, wait and your device will reset in a few minutes.
Switch off your Android Phone/Tablet.
Step 1- To go to Recovery Mode on Samsung’s Android Phones press the “Volume Up” and “Bixby” buttons together.
Step 2- Press the “Power button” altogether until the phone vibrates.
Note: On other Android phones that don’t have the Bixby button. When the phone is switched off, press the Power switch and Volume Up button both at once and hold till recovery mode options appear on your phone’s screen on some android devices it may show Boot mode tap on it, and go to recovery mode.
When you see the device logo on the screen you can release all the buttons, then wait for a few seconds for the Recovery screen to appear. The screen will as shown in the image below.
Step 3- Use the volume key to navigate go to “Wipe data/factory reset” then use the “Power button” to select. After you press the power button you will see a screen as shown below with options “Yes” and “No”.
Step 4- Use the volume key to navigate and select “Yes” then press the “Power button” to Factory Reset. Wait for the time the device resets.
Step 5- After the Reset is done, select “Reboot” to complete the reset process.
This shall fix the “Can’t Connect to Camera” issue. Now you can restore your backup data from the backup you created and your Android Phone/Tablet is ready to be used.
Solution 10: Fix Android Phone Keeps Turning Off Using Android System Repair
Have you noticed any unusual symptoms on your Android device, such as your device being stuck during booting, apps crashing, the screen going black, the device not turning on, or any other unusual behavior? Most likely, your Android system has gone wrong or is corrupt. So, in order to resolve such a problem, it is strongly advised that you use Android System Repair. It’s the greatest Android Repair tool, designed to fix Android system problems in only a few clicks.
First Download and install the software on your computer from the link below.
Find a detailed step-by-step tutorial on how to use Android Repair:
Step 1. Connect your Android Device to your computer using a USB cable. Launch Android System Repair software on your computer and select “System Repair”
Make sure USB debugging is enabled on your Android & click on “Android Repair”
You will now get the device information window, here select the correct brand, name, model, country/region, ad carrier details. Then confirm the warning and click ‘Next’.
In the repair process, the Android repair might erase all data on your Android device. Type in “000000” to confirm to proceed further.
Important: Make sure you Back Up your Android device data before you start to repair your Android device.
Step 2. Boot your Android device in Download mode.
Now before you begin the android repair, it’s compulsory to boot your Android device in Download mode. Carefully follow the instruction given below to boot your Android phone in Device firmware update mode.
Steps for Android phone & tablet with Home button:
- Switch off your Android device.
- Now, press and hold the “Volume Down+ Home+ Power buttons” for 5 to 10 seconds.
- Release all the buttons and then press the ‘Volume Up’ button to enter Download Mode
Steps for Android phones & tablets with no home button:
- Switch off your Android device.
- Now, press and hold the “Volume Down+ Bixby+ Power buttons” for 5 to 10 seconds.
- Release all the buttons and then press the ‘Volume Up’ button to enter Download mode.
Now click ‘Next’ the Android Repair program will start downloading the firmware.
Now after the download completes and the firmware is verified, the program automatically begins to repair your Android device.
Within minutes, your Android device’s all system issues get fixed back to normal.
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Here we come to the end of this article. Above we mentioned the 10 solutions, use them as per your issue and scenario, and, fix the Android phone that keeps turning off the issue on your phone. We recommend saving your time by installing and using Android system repair and fixing the issues.